Job CentreBACK TO LOCAL SERVICES
Jobcentre Plus was an executive agency of the Department for Work and Pensions of the government of the United Kingdom between 2002 and 2011. The functions of Jobcentre Plus are now provided directly through the Department for Work and Pensions. The agency provided services primarily to those attempting to find employment and to those requiring the issuing of a financial provision due to, in the first case lack of employment, of an allowance to assist with the living costs and expenditure intrinsic to the effort to achieve employment, or in all other cases the provision of social-security benefit as the result of a person without an income from employment due to illness-incapacity including drug addiction. The organisation acts from within the government’s agenda for community and social welfare. Job vacancies advertised for employers within each of the public offices use a computer system called the Labour Market System (LMS). A new government website named Universal Jobmatch has recently been launched whereby jobseekers can search for employment and employers can upload and manage their own vacancies whilst searching for prospective employees.
Services are provided in the first instance via in-house job-advisors and advisors contacted via telephony. Customers are able to access vacancy information through the Universal Jobmatch. Claims may be made for working-age benefits such as Jobseeker’s Allowance, Incapacity Benefit, Employment and Support Allowance, Income Support or the new Universal Credit.